Job opportunities

Retail Supervisor

About The Role

An exciting opportunity has arisen for an engaging and proactive Retail Supervisor to join our trading team at WWT Washington Wetland Centre.

The successful applicant will work alongside our Trading Manager to develop an inspirational and vibrant trading environment that provides an excellent visitor experience and maximises income generation.

You will support the retail, admissions, and membership operation, ensuring that you and those you supervise offer a second to none welcome and shopping experience. You will also support the kitchen and trading managers in the catering function of the site and in ensuring a dynamic, supportive, and professional team culture across all trading functions.

This role will work 28 hours a week, 4 or 5 days out of 7. Availability of working days will be discussed at interview although please note, some weekend working is essential.

When visiting our website, you will notice this position is referred to as a Trading Supervisor (Retail) in the job description. This is how the role is known internally within WWT.

About You

To join as our Retail Supervisor you:

• will positively lead the team in promoting excellence across the trading operation, creating a sense of professionalism, while still welcoming home our visitors.
• assist and coach alongside the Trading & Kitchen Managers to ensure consistency and great development for your team
• have an eye for detail and enjoy merchandising 
• have excellent communication and can adapt to the needs of others, building strong relationships with other departments

If this sounds like you then click apply. We would love to hear from you.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410