Volunteering in BIAZA Zoos and Aquariums
Alissa Hanson

Volunteering

Volunteering can be an excellent opportunity to gain experience, make new friends and help make a difference to your local BIAZA zoo or aquarium. Volunteering opportunities are available across a number of BIAZA members in a wide variety of roles. You can find your nearest BIAZA member here and then see if they have opportunities listed below. Please note that we have a separate work experience page here.

If you are interested in volunteering, please visit the weblinks or use the contact details provided next to the collection. If you are a BIAZA member who’d like to update their volunteering information, please email [email protected]

ZSEA AFRICA ALIVE!
Role Information Contact Details
Yes A range of volunteer roles available including animal management. Full details on our website. Minimum age 18. Not suitable for students looking for fixed term placements. Contact details: www.africa-alive.co.uk, [email protected]
ZSEA BANHAM ZOO
Role Information Contact Details
Yes A range of volunteer roles available including animal management. Full details on our website. Minimum age 18. Not suitable for students looking for fixed term placements. Contact details: www.banhamzoo.co.uk, [email protected]
BEALE PARK
Role Information Contact Details
Yes Beale Park offers volunteer work on both the animals and gardens covering a range of experiences. Some areas are prohibited to volunteers. Please contact [email protected]
BECKY FALLS
Role Information Contact Details
Yes Along with assisting our Animal Keepers to take care of our animals, our volunteers also interact, engage and inspire our visitors about our animals and conservation. This could be in the form of mini talks, informal chats, animal encounter sessions. These are great opportunities for improving communication skills and gaining confidence. You will need to be 18+ years of age as we require you to be able to volunteer unsupervised. There is no upper age limit. You will need to be able to volunteer your time at least 1 day per week 9am-5pm. Please contact: Emily Richards               Becky Falls, Manaton, Newton Abbott, Devon, TQ13 9UG, [email protected]
CHESTER ZOO
Role Information Contact Details
Yes As a charity, volunteers provide vital support to the life of the zoo. Our award-winning volunteers complement the work of our paid staff and contribute to our success by supporting the zoo’s education, scientific and conservation mission. Our volunteers are involved in visitor engagement and educational roles. We would really love to hear from you! Volunteer Manager, Lindsay Marston and Volunteer Officer, Christopher Ablett [email protected]
CROCODILES OF THE WORLD
Role Information Contact Details
Yes Volunteering at Crocodiles of the World is a great way to either get some experience working with animals, or in helping spread the word about these incredible animals. Volunteers must be over 18 years of age, and be able to commit to at least one day per week. You must be able to work independently, under the overall supervision of one of our Animal Team. Positions are available in either the Animal, Education or Admin teams. Please note that volunteers are not able to work directly with any of the crocodilians. For more information, see our website or contact our Head of Education: [email protected]
DRAYTON MANOR
Role Information Contact Details
Yes All details regarding (work experience/volunteer) opportunities can be found on the relevant page of the Drayton Manor website [email protected]
DRUSILLAS PARK
Role Information Contact Details
Yes We are currently looking for volunteers to supervise our walk-through enclosures; Lemurland, Lory Landing and our bats and sloths as well as our touch tables of animal artefacts. Minimum age 16, must be confident at speaking to the public. If you are interesting in becoming a volunteer please email for further information. Education Officer/Volunteer Coordinator, Drusillas Park, Alfriston, East Sussex, BN26 5QS Telephone 01323 874117 [email protected] https://www.drusillas.co.uk
DURRELL WILDLIFE CONSERVATION TRUST
Role Information Contact Details
Yes Durrell’s mission is to ‘Save Species from Extinction’, volunteers help enable us to do even more of this vital work Our volunteer opportunities are based at our Headquarters at Jersey Zoo. These opportunities are designed so that valuable volunteer hours are used effectively. Volunteer opportunities are defined as regular daily, weekly and monthly activities and also occasional events at weekends, evenings and holidays. Short term volunteering opportunities (less than three months) are based around our charity shop, gardeners and events. People from outside of Jersey: Jersey's customs and immigration state that volunteers need to be eligible to work in Jersey. Provided international volunteers have the correct paperwork we are happy to have them volunteering with us. If you are not from Jersey and unsure if you are eligible to volunteer, please check your individual circumstances by emailing [email protected] Potential volunteers should be able to attend an informal chat at the zoo before volunteering. Accommodation is unavailable for overseas volunteers. Contact [email protected]
FIVE SISTERS ZOO
Role Information Contact Details
Yes We offer volunteering positions to candidates that are 16 years or older and ask them to commit to one day per week or fortnight to come and help out. The volunteer placements involve assisting the keepers with food preperation, feeding the animals and cleaning the enclosures. Our internship program is aimmed at candidates that are 18 years or older, that are studying towards or have a qualification in an animal-based subject. We ask our interns to commit to 2 or 3 days a week, every week for a period of 3 months. The internship program involves similar initial training to the volunteer program, but also entails a commitment to an enrichment project and an animal behaviour project. All of these programs are run in conjunction with our education department, playing an important role in our conservation education plan. Contact [email protected] 
THE LIVING RAINFOREST
Role Information Contact Details
Yes Volunteers make a very real and positive difference to our charity and it is often with the hidden talents of our olunteers that we can make unexpected changes to surprise and delight our visitors. Animal Team - Work 7 days a week (minimum commitment would be 1 day/week). Plant Team - Work week days only (minimum commitment would be 1 day/week). Maintenance Team - Work week days only (minimum commitment would be 1 day/week). Education Team - Work week days only (minimum commitment would be 1/day week). Children's Craft Activities and Workshops or Rainforest interpreter's weekends/holidays (minimum commitment would be 1 day/month). Application Forms for volunteering with our Plant, Animal, Maintenance & Education teams are downloadable from the Volunteer page on our website. Contact Volunteer Co-ordinator - The Living Rainforest - [email protected]
LOTHERTON WILDLIFE WORLD
Role Information Contact Details
Yes We are looking for Volunteers to assist the Animal Team, duties would include Animal care such as cleaning and diet prep, public interaction within the zoos walk through areas, gardening and landscape work throughout the zoos planted public areas. Volunteers must be 18+ Please contact Rob Young, Head Animal Keeper on: [email protected]
MARWELL WILDLIFE
Role Information Contact Details
Yes Marwell Wildlife is a registered charity dedicated to the conservation of biodiversity and other natural resources and we couldn’t carry out our work without the help of our fantastic volunteer programme! We have volunteers helping across different areas of the zoo, including Guest Services, Plants & Landscapes, Education and Marketing. Our volunteer programme is open to everyone aged 18 and over. For more information on our volunteer programme and details on how to apply, please visit our website. Contact details: [email protected]
NATIONAL MARINE AQUARIUM
Role Information Contact Details
Yes We offer opportunities to volunteer as a Host in our Discovery & Learning Team who conduct the informal education and public engagement. Our volunteers interact, engage and inspire our visitors about our animals and marine conservation. These interactions take many forms: informal chats, busking activities, and mini talks. Hosting is great for improving communication skills and gaining confidence. It gives volunteers invaluable experience in informal education and public communication. It is also great fun and an opportunity to be part of a team. Requirements: Volunteer minimum 1 day a week, shifts are 10am-4pm. To volunteer you must be aged 17 or over (if you are 17 you must have a letter of consent from a parent or guardian). Should have strong communication skills and enjoy talking. Should have an interest in the marine environment and marine conservation, prior knowledge is not essental as training is provided. Need to be reliable and dedicated. Please email a brief outline (no more than 200 words) of the skill and experience you have that would make you a strong candidate. If you would like to you can also include a CV. Contact: [email protected] or call 01752 275217 
NEWQUAY ZOO
Role Information Contact Details
Volunteers Our volunteer roles are for those who are able to support Newquay Zoo every week on a regular duty day, supporting our charitable organisation and staff or helping our visitors enjoy their day and providing excellent customer service whilst, amongst many other things, learning new skills, meeting new people and passing on their knowledge and experience. Due to the time and costs involved we are unable to support short-term volunteering. Volunteering is not the same as work experience and we cannot support your work experience through your volunteering with us - please see the seperate BIAZA Work Experience page. For our volunteer roles you need to be 18+ years of age as we require you to be able to volunteer unsupervised and independently under the direction of one of the many different departments that we have at Newquay Zoo. There is no upper age limit. Visit our volunteering pages. Once you have clicked on and read through the role descriptions at the bottom of our volunteer roles page, and are interested in volunteering on a regular day every week, please complete the interest form available on the website, listing up to a maximum of 3 roles and on which days you can offer your time as this helps with our shortlisting. Please only list roles on the interest form which are shown as having opportunties available on the volunteer roles page. We are unable to accept registrations of interest when we do not have volunteering opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us.
Voluntary Worker (Training Placement) Roles Voluntary Worker roles are great for people who want to work with animals as a future career but feel they need more experience. The roles last for a period of 6 months (including a one-month evaluation period and the opportunity, when 3 months into your placement, to extend to a maximum of one year). They normally focus on one of our animal sections, where the main role of the placements is to support the husbandry requirements of the animal colletion, as directed by the Senior Keeper in charge. Sometimes we also have other Voluntary Worker roles available, which do not have a husbandry focus, so please look at the individual role descriptions, when shown on our dedicated webpage. These Voluntary Worker (Training Placements) are not for current students as we are unable to support you with a college or University placement whilst you volunteer with us. Our own training agreement will be completed and reviewed regularly with you throughout your training placement and you will take away a completed training record and certificate on the succesful end of your placement. To register your interest for a Voluntary Worker role please follow the instructions shown at the bottom of the Voluntary Worker role descriptions, which are only shown on our webpage when available. Our Voluntary Worker roles begin in March and September each year, with any that are available being advertised from mid-December and mid-June. We are unable to accept registrations of interest when we do not have opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us. Our Voluntary Worker opportunities are also added to https://biaza.org.uk/careers when available.
NOAH'S ARK ZOO FARM
Role Information Contact Details
Yes Animal Care Assistant: duties involving daily feeding and cleaning of a range of domestic/farm animals. Some exotic/zoo animal duties possible but not guaranteed. In order to be accepted as a volunteer at Noah’s Ark Zoo Farm you must be: • 13 years old or older • Willing to commit to at least one Saturday per month OR at least one day in every school holiday Applications are open for: Saturdays, Sundays (April – November 2020) and School Holidays (our programme is very popular so you may be added to our waiting list and contacted when a space becomes available). Paula Takle (Education Coordinator) Noah’s Ark Zoo Farm, Clevedon Road, Wraxall, Bristol, BS48 1PG
OLD MACDONALD'S FARM
Role Information Contact Details
Yes Volunteering and work experience options, 16+ on animal keeping and other livestock duties. Contact [email protected]
PARADISE WILDLIFE PARK/ZOOLOGICAL SOCIETY OF HERTFORDSHIRE
Role Information Contact Details
Yes Volunteers on the animal park need to be over 18 and are required to come in a minimum of once a fortnight on a long-term basis. We also offer volunteering with our dino team, conservation shop and seasonal team for those who are 17 and over. For information on available roles please see our website or email [email protected] Contact details: Jenna and Barbara – Paradise Wildlife Park, White Stubbs Lane, EN10 7QA Email: [email protected] Phone: 01992 470 490 ext 256
PAIGNTON ZOO
Role Information Contact Details
Volunteers Our volunteer roles are for those who are able to support Paignton Zoo every week on a regular duty day, supporting our charitable organisation and staff or helping our visitors enjoy their day and providing excellent customer service whilst, amongst many other things, learning new skills, meeting new people and passing on their knowledge and experience. Due to the time and costs involved we are unable to support short-term volunteering. Volunteering is not the same as work experience and we cannot support your work experience through your volunteering with us - please see the seperate BIAZA Work Experience page. For our volunteer roles you need to be 18+ years of age as we require you to be able to volunteer unsupervised and independently under the direction of one of the many different departments that we have at Paignton Zoo. There is no upper age limit. Visit our volunteering pages. Once you have clicked on and read through the role descriptions at the bottom of our volunteer roles page, and are interested in volunteering on a regular day every week, please complete the interest form available on the website, listing up to a maximum of 3 roles and on which days you can offer your time as this helps with our shortlisting. Please only list roles on the interest form which are shown as having opportunties available on the volunteer roles page. We are unable to accept registrations of interest when we do not have volunteering opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us.
Voluntary Worker (Training Placement) Roles Voluntary Worker roles are great for people who want to work with animals as a future career but feel they need more experience. The roles last for a period of 6 months (including a one-month evaluation period and the opportunity, when 3 months into your placement, to extend to a maximum of one year). They normally focus on one of our animal sections, where the main role of the placements is to support the husbandry requirements of the animal colletion, as directed by the Senior Keeper in charge. Sometimes we also have other Voluntary Worker roles available, which do not have a husbandry focus, so please look at the individual role descriptions, when shown on our dedicated webpage. These Voluntary Worker (Training Placements) are not for current students as we are unable to support you with a college or University placement whilst you volunteer with us. Our own training agreement will be completed and reviewed regularly with you throughout your training placement and you will take away a completed training record and certificate on the succesful end of your placement. To register your interest for a Voluntary Worker role please follow the instructions shown at the bottom of the Voluntary Worker role descriptions, which are only shown on our webpage when available. Our Voluntary Worker roles begin in March and September each year, with any that are available being advertised from mid-December and mid-June. We are unable to accept registrations of interest when we do not have opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us. Our Voluntary Worker opportunities are also added to https://biaza.org.uk/careers when available.
RZSS - EDINBURGH ZOO/HIGHLAND WILDLIFE PARK
Role Information Contact Details
Yes Volunteers accepted (aged 18 years +) – we do not offer work experience placements and volunteering does not involve any direct contact with our animals. A variety of volunteer roles are available including public engagement, office based and practical roles. Please see our website for more information. Lexi Hemming Volunteer Co-ordinator RZSS – Edinburgh Zoo 134 Corstorphine Road Edinburgh EH12 6TS [email protected]
SHALDON WILDLIFE TRUST
Role Information Contact Details
Yes Shaldon Wildlife Trust accepts volunteering applications all year round for animal care, front of house, and gardening sections. The majority of our animal care volunteers commit to at least 1 full day per week (9am-3pm, hour break for lunch) and are fully trained to undertake husbandry duties with our rare and endangered species, such as cleaning and feeding. Volunteers are also able to provide excellent customer service and may be trained to undertake public engagement experiences and keeper talks. Front of house volunteers undertake either morning or afternoon slots, take admissions, deal with shop stock/memberships/adoptions and ensure everybody has a pleasant visit whilst learning about the important conservation work that Shaldon undertakes. We also accept applications for our Voluntary Student Work Experience Programme, which is a 9-12 month intensive keeper training placement, in which we have nearly 100% employment rate following their placements! Contact: [email protected] / 01626872234
WELSH MOUNTAIN ZOO
Role Information Contact Details
Yes There are opportunities to become a volunteer in the Education Department, Gardening Department and Animal Department. Volunteers must be over 16 years old and have completed their GCSE year at school. The minimum commitment for becoming a volunteer with the Animal Department is one full day (8 a.m. to 5 p.m.) once a week for at least a year. Volunteering with the Education Department or Gardening Department is more flexible. Volunteers with the Education Department who help with the children's programme will be required to provide a DBS certificate. For an application form, please email our Education Manager - [email protected]
WILDWOOD TRUST
Role Information Contact Details
Yes Our volunteer roles are for those interested and available to support Wildwood on a weekly basis. For information on Work Experience Placements Please see the separate Work Experience information on the BIAZA website. Volunteers must be 18+ years of age. Volunteers can help out in the following areas: Animal Keepers, Conservation, Education, Rangers, Beekeeping (seasonal). Please visit our website for more information. Volunteer Manager – Laura Metcalfe [email protected] 01227 209 616 Wildwood Trust Herne Common Kent CT6 7LQ 01227 209 616
WOODSIDE WILDLIFE PARK
Role Information Contact Details
Yes Currently at Woodside Wildlife Park we offer a volunteer scheme and also and internship scheme. Our current volunteer programme requires a minimum of one full day a month’s attendance throughout the year. Minimum age 16 years old. We offer unpaid internships for a minimum placements of three months. Volunteering/Internship contact – Kayleigh Millar Please email – [email protected] Address – Woodside Wildlife Park Newball, Lincoln, LN3 5DQ