Volunteering in BIAZA Zoos and Aquariums
Alissa Hanson

Volunteering

Volunteering can be an excellent opportunity to gain experience, make new friends and help make a difference to your local BIAZA zoo or aquarium. Volunteering opportunities are available across a number of BIAZA members in a wide variety of roles. You can find your nearest BIAZA member here and then see if they have opportunities listed below. Please note that we have a separate work experience page here.

If you are interested in volunteering, please visit the weblinks or use the contact details provided next to the collection. If you are a BIAZA member who’d like to update their volunteering information, please email [email protected]

ZSEA AFRICA ALIVE!
Role Information Contact Details
No We are not currently recruiting new volunteers. Opportunities, when they become available, will be advertised on our website. Volunteer opportunities are not suitable for students looking for placements. Minimum age 18. Contact details: www.africa-alive.co.uk, [email protected]
ZSEA BANHAM ZOO
Role Information Contact Details
No We are not currently recruiting new volunteers. Opportunities, when they become available, will be advertised on our website. Volunteer opportunities are not suitable for students looking for placements. Minimum age 18. Contact details: www.banhamzoo.co.uk, [email protected]
BEALE PARK
Role Information Contact Details
Yes Beale Park offers volunteer work on both the animals and gardens covering a range of experiences. Some areas are prohibited to volunteers. Please contact admin@bealepark.co.uk
BECKY FALLS
Role Information Contact Details
Yes Along with assisting our Animal Keepers to take care of our animals, our volunteers also interact, engage and inspire our visitors about our animals and conservation. This could be in the form of mini talks, informal chats, animal encounter sessions. These are great opportunities for improving communication skills and gaining confidence. You will need to be 18+ years of age as we require you to be able to volunteer unsupervised. There is no upper age limit. You will need to be able to volunteer your time at least 1 day per week 9am-5pm. Please contact: Emily Richards               Becky Falls, Manaton, Newton Abbott, Devon, TQ13 9UG, [email protected]
BIRMINGHAM WILDLIFE CONSERVATION PARK
Role Information Contact Details
Yes Birmingham Wildlife Conservation Park offers volunteering positions all year round for all aspects of zoo management and help with maintaining our gardens. Volunteers normally work 1 day per week and will be trained to help care for our collection of rare and endangered species. The work carried out by volunteers varies considerably, from feeding and cleaning to enclosure/exhibit development. During their time at the wildlife park, volunteers will learn about nutrition, enrichment, enclosure design but more importantly will get the opportunity to get ‘up close and personal’ with some amazing animal species. Contact: [email protected]
CHESTER ZOO
Role Information Contact Details
Yes As a charity, volunteers provide vital support to the life of the zoo. Our award-winning volunteers complement the work of our paid staff and contribute to our success by supporting the zoo’s education, scientific and conservation mission. Our volunteers are involved in visitor engagement and educational roles. We would really love to hear from you! Volunteer Manager, Lindsay Marston and Volunteer Officer, Christopher Ablett [email protected]
CROCODILES OF THE WORLD
Role Information Contact Details
Yes Volunteering at Crocodiles of the World is a great way to either get some experience working with animals, or in helping spread the word about these incredible animals. Volunteers must be over 18 years of age, and be able to commit to at least one day per week. You must be able to work independently, under the overall supervision of one of our Animal Team. Positions are available in either the Animal, Education or Admin teams. Please note that volunteers are not able to work directly with any of the crocodilians. For more information, see our website or contact our Head of Education: [email protected]
DARTMOOR ZOO
Role Information Contact Details
Yes Volunteering at Dartmoor Zoological Park is a great way to either get some experience working with animals, undertaking maintenance work or in helping spread the word about the amazing animals that we house on our Discovery and Learning. Those volunteering on the Animal and Maintenance department are required to be 18+, whereas those volunteering on the Discovery and Learning department are required to be 16+. We do ask that all volunteers are able to commit to at least one day per week. We ask that all those interested in volunteering head to our website to fill out an ‘expression of interest form’ or you can email: [email protected] for more details. Currently we are full on both the Animal and Discovery and Learning department, however are still accepting ‘expression of interest’ forms, please keep up to date through our website. Contact [email protected]
DRAYTON MANOR
Role Information Contact Details
No All details regarding (work experience/volunteer) opportunities can be found on the relevant page of the Drayton Manor website [email protected]
DRUSILLAS PARK
Role Information Contact Details
Yes Drusillas volunteers primarily supervise its walk-through enclosures; Lemurland, Lory Landing and bats / sloths as well touch tables of animal artefacts. Minimum age 16, must be confident at speaking to the public. If you are interested in becoming a volunteer please email for further information. Education Officer/Volunteer Coordinator, Drusillas Park, Alfriston, East Sussex, BN26 5QS Telephone 01323 874117 [email protected] https://www.drusillas.co.uk
DUBLIN ZOO
Role Information Contact Details
Yes Dublin Zoo’s vibrant and diverse volunteers are part of the Discovery & Learning team. The role of our volunteers is to promote conservation, provide informal education, engage with visitors and inspire minds. Volunteers use their knowledge and communication skills to spread our conservation message creating a special day and memories for visitors who will want to return. Our work is done through animal themed events, tours, touch tables, presenting animal artefacts and public engagement in our state of the art Discovery Centre. Applications are taken annually at year end for recruitment for the following March-August season. Minimum sign up is 6 months working at least one four hour shift per week. Note: Over 18’s only Dublin Zoo Volunteers are not involved in the direct care of animals or any hands on animal care work. For more information, visit the volunteering page here. If you require more information or have a query contact [email protected] -submissions are only taken through an online form available on the webpage when applications are open.
DURRELL WILDLIFE CONSERVATION TRUST
Role Information Contact Details
Yes Durrell’s mission is to ‘Save Species from Extinction’, volunteers help enable us to do even more of this vital work Our volunteer opportunities are based at our Headquarters at Jersey Zoo. These opportunities are designed so that valuable volunteer hours are used effectively. Volunteer opportunities are defined as regular daily, weekly and monthly activities and also occasional events at weekends, evenings and holidays. Short term volunteering opportunities (less than three months) are based around our charity shop, gardeners and events. People from outside of Jersey: Jersey's customs and immigration state that volunteers need to be eligible to work in Jersey. Provided international volunteers have the correct paperwork we are happy to have them volunteering with us. If you are not from Jersey and unsure if you are eligible to volunteer, please check your individual circumstances by emailing [email protected] Potential volunteers should be able to attend an informal chat at the zoo before volunteering. Accommodation is unavailable for overseas volunteers. Contact [email protected]
FIVE SISTERS ZOO
Role Information Contact Details
No Due to the COVID-19 pandemic we have temporarily suspended our volunteering programme. However, we aim to set up a visitor engagement volunteering programme as soon as circumstances allow. Those that are interested can contact FSZ for more information about what this will involve and when we are likely to start accepting applications. Contact adam@fivesisterszoo.co.uk 
THE INTERNATIONAL CENTRE FOR BIRDS OF PREY
Role Information Contact Details
No Our ever growing team of volunteers are involved with many aspects of the Centre and help with everything from basic husbandry tasks to hosting events. Please see our website for more information. 18+ only www.icbp.org/volunteer Contact details - Please register your interest through our website www.icbp.org/volunteer
LAKELAND WILDLIFE OASIS
Role Information Contact Details
Yes Animal husbandry, education/zoo ranger, and native species focused roles offered, minimum of 10 days over two weeks or 10 weeks. Must be over the age of 16. No animal husbandry roles available for 2020. Contact Neil Cook, [email protected]
THE LIVING RAINFOREST
Role Information Contact Details
Yes Volunteers make a very real and positive difference to our charity and it is often with the hidden talents of our olunteers that we can make unexpected changes to surprise and delight our visitors. Animal Team - Work 7 days a week (minimum commitment would be 1 day/week). Plant Team - Work week days only (minimum commitment would be 1 day/week). Maintenance Team - Work week days only (minimum commitment would be 1 day/week). Education Team - Work week days only (minimum commitment would be 1/day week). Children's Craft Activities and Workshops or Rainforest interpreter's weekends/holidays (minimum commitment would be 1 day/month). Application Forms for volunteering with our Plant, Animal, Maintenance & Education teams are downloadable from the Volunteer page on our website. Contact Volunteer Co-ordinator - The Living Rainforest - [email protected]
LOTHERTON WILDLIFE WORLD
Role Information Contact Details
Yes We are looking for Volunteers to assist the Animal Team, duties would include Animal care such as cleaning and diet prep, public interaction within the zoos walk through areas, gardening and landscape work throughout the zoos planted public areas. Volunteers must be 18+ Please contact Rob Young, Head Animal Keeper on: [email protected]
MARWELL WILDLIFE
Role Information Contact Details
Yes Marwell Wildlife is a registered charity dedicated to the conservation of biodiversity and other natural resources and we couldn’t carry out our work without the help of our fantastic volunteer programme! We have volunteers helping across different areas of the zoo, including Guest Services, Plants & Landscapes, Education and Marketing. Our volunteer programme is open to everyone aged 18 and over. For more information on our volunteer programme and details on how to apply, please visit our website. Contact details: [email protected]
NATIONAL MARINE AQUARIUM
Role Information Contact Details
Yes Unfortunately, due to the coronavirus pandemic we are currently not accepting any new volunteers. This is something we are hoping to resume after Christmas, so please get in touch then if you are interested in volunteering with us. Please see below for information on what the role usually entails. We offer the opportunity to volunteer with our Ocean Discovery Ranger Team. This involves interacting, engaging and inspiring our visitors about our animals and marine conservation. These interactions take many forms: informal chats, busking activities (using games and artefacts) and mini-talks. Volunteering is great for improving communication skills and gaining confidence. It gives volunteers invaluable experience in informal education and public communication. It is also great fun and an opportunity to be part of a team. Requirements: Must be at least 17 years old (if you are 17 then you will need a letter of consent from a parent or guardian). Volunteer minimum 2 days per month. Volunteer day is 10am – 4pm. Should have an interest in marine conservation, prior knowledge is not essential as training is provided. Please email a brief outline (no more than 200 words) of the skills and experience you have that would make you a strong candidate. If you would like, you can also include a CV. Email: [email protected] Phone: 01752 275217
NEWQUAY ZOO
Role Information Contact Details
Volunteers Due to the coronavirus (COVID-19) pandemic, our volunteering programme was suspended in March 2020 and we are now working to gradually welcome back our current volunteers when it is safe and appropriate to do so. As a result, we do not have volunteer opportunities available for you to register your interest in, (and do not have a timescale for when they will be re-advertised), although we greatly appreciate you thinking of supporting us in this way during this time. Our volunteer roles are for those who are able to support Newquay Zoo every week on a regular duty day, supporting our charitable organisation and staff or helping our visitors enjoy their day and providing excellent customer service whilst, amongst many other things, learning new skills, meeting new people and passing on their knowledge and experience. Due to the time and costs involved we are unable to support short-term volunteering. Volunteering is not the same as work experience and we cannot support your work experience through your volunteering with us - please see the seperate BIAZA Work Experience page. For our volunteer roles you need to be 18+ years of age as we require you to be able to volunteer unsupervised and independently under the direction of one of the many different departments that we have at Newquay Zoo. There is no upper age limit. Visit our volunteering pages. Once you have clicked on and read through the role descriptions at the bottom of our volunteer roles page, and are interested in volunteering on a regular day every week, please complete the interest form available on the website, listing up to a maximum of 3 roles and on which days you can offer your time as this helps with our shortlisting. Please only list roles on the interest form which are shown as having opportunties available on the volunteer roles page. We are unable to accept registrations of interest when we do not have volunteering opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us.
Voluntary Worker (Training Placement) Roles Due to the coronavirus (COVID-19) pandemic, our volunteering programme was suspended in March 2020 and we are now working to gradually welcome back our current volunteers when it is safe and appropriate to do so. As a result, we do not have Voluntary Worker opportunities available for you to register your interest in, (and do not have a timescale for when they will be re-advertised), although we greatly appreciate you thinking of supporting us in this way during this time. Voluntary Worker roles are great for people who want to work with animals as a future career but feel they need more experience. The roles last for a period of 6 months (including a one-month evaluation period and the opportunity, when 3 months into your placement, to extend to a maximum of one year). They normally focus on one of our animal sections, where the main role of the placements is to support the husbandry requirements of the animal colletion, as directed by the Senior Keeper in charge. Sometimes we also have other Voluntary Worker roles available, which do not have a husbandry focus, so please look at the individual role descriptions, when shown on our dedicated webpage. These Voluntary Worker (Training Placements) are not for current students as we are unable to support you with a college or University placement whilst you volunteer with us. Our own training agreement will be completed and reviewed regularly with you throughout your training placement and you will take away a completed training record and certificate on the succesful end of your placement. To register your interest for a Voluntary Worker role please follow the instructions shown at the bottom of the Voluntary Worker role descriptions, which are only shown on our webpage when available. Our Voluntary Worker roles begin in March and September each year, with any that are available being advertised from mid-December and mid-June. We are unable to accept registrations of interest when we do not have opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us. Our Voluntary Worker opportunities are also added to https://biaza.org.uk/careers when available.
NOAH'S ARK ZOO FARM
Role Information Contact Details
No Due to recent Government guidelines surrounding Covid 19, our volunteering programme is currently on hold. Please note, it may be some time before we are able to reopen our programme. Please keep an eye on our website and social media for any updates. Paula Takle (Education Coordinator) Noah’s Ark Zoo Farm, Clevedon Road, Wraxall, Bristol, BS48 1PG
OLD MACDONALD'S FARM
Role Information Contact Details
Yes Volunteering and work experience options, 16+ on animal keeping and other livestock duties. Contact [email protected]
PARADISE WILDLIFE PARK/ZOOLOGICAL SOCIETY OF HERTFORDSHIRE
Role Information Contact Details
Yes Volunteers on the animal park need to be over 18 and are required to come in a minimum of once a fortnight on a long-term basis. We also offer volunteering with our dino team, conservation shop and seasonal team for those who are 17 and over. For information on available roles please see our website or email [email protected] Contact details: Jenna and Barbara – Paradise Wildlife Park, White Stubbs Lane, EN10 7QA Email: [email protected] Phone: 01992 470 490 ext 256
PAIGNTON ZOO
Role Information Contact Details
Volunteers Due to the coronavirus (COVID-19) pandemic, our volunteering programme was suspended in March 2020 and we are now working to gradually welcome back our current volunteers when it is safe and appropriate to do so. As a result, we do not have volunteer opportunities available for you to register your interest in, (and do not have a timescale for when they will be re-advertised), although we greatly appreciate you thinking of supporting us in this way during this time. Our volunteer roles are for those who are able to support Paignton Zoo every week on a regular duty day, supporting our charitable organisation and staff or helping our visitors enjoy their day and providing excellent customer service whilst, amongst many other things, learning new skills, meeting new people and passing on their knowledge and experience. Due to the time and costs involved we are unable to support short-term volunteering. Volunteering is not the same as work experience and we cannot support your work experience through your volunteering with us - please see the seperate BIAZA Work Experience page. For our volunteer roles you need to be 18+ years of age as we require you to be able to volunteer unsupervised and independently under the direction of one of the many different departments that we have at Paignton Zoo. There is no upper age limit. Visit our volunteering pages. Once you have clicked on and read through the role descriptions at the bottom of our volunteer roles page, and are interested in volunteering on a regular day every week, please complete the interest form available on the website, listing up to a maximum of 3 roles and on which days you can offer your time as this helps with our shortlisting. Please only list roles on the interest form which are shown as having opportunties available on the volunteer roles page. We are unable to accept registrations of interest when we do not have volunteering opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us.
Voluntary Worker (Training Placement) Roles Due to the coronavirus (COVID-19) pandemic, our volunteering programme was suspended in March 2020 and we are now working to gradually welcome back our current volunteers when it is safe and appropriate to do so. As a result, we do not have Voluntary Worker opportunities available for you to register your interest in, (and do not have a timescale for when they will be re-advertised), although we greatly appreciate you thinking of supporting us in this way during this time. Voluntary Worker roles are great for people who want to work with animals as a future career but feel they need more experience. The roles last for a period of 6 months (including a one-month evaluation period and the opportunity, when 3 months into your placement, to extend to a maximum of one year). They normally focus on one of our animal sections, where the main role of the placements is to support the husbandry requirements of the animal colletion, as directed by the Senior Keeper in charge. Sometimes we also have other Voluntary Worker roles available, which do not have a husbandry focus, so please look at the individual role descriptions, when shown on our dedicated webpage. These Voluntary Worker (Training Placements) are not for current students as we are unable to support you with a college or University placement whilst you volunteer with us. Our own training agreement will be completed and reviewed regularly with you throughout your training placement and you will take away a completed training record and certificate on the succesful end of your placement. To register your interest for a Voluntary Worker role please follow the instructions shown at the bottom of the Voluntary Worker role descriptions, which are only shown on our webpage when available. Our Voluntary Worker roles begin in March and September each year, with any that are available being advertised from mid-December and mid-June. We are unable to accept registrations of interest when we do not have opportunities available. You will only be contacted by us if shortlisted from your Interest Form to attend an Informal Discussion on volunteering with us. Our Voluntary Worker opportunities are also added to https://biaza.org.uk/careers when available.
RZSS - EDINBURGH ZOO/HIGHLAND WILDLIFE PARK
Role Information Contact Details
Yes Volunteers accepted (aged 18 years +) – we do not offer work experience placements and volunteering does not involve any direct contact with our animals. A variety of volunteer roles are available including public engagement, office based and practical roles. Please see our website for more information. Lexi Hemming Volunteer Co-ordinator RZSS – Edinburgh Zoo 134 Corstorphine Road Edinburgh EH12 6TS [email protected]
SHALDON WILDLIFE TRUST
Role Information Contact Details
Yes Shaldon Wildlife Trust accepts volunteering applications all year round for animal care, front of house, and gardening sections. The majority of our animal care volunteers commit to at least 1 full day per week (9am-3pm, hour break for lunch) and are fully trained to undertake husbandry duties with our rare and endangered species, such as cleaning and feeding. Volunteers are also able to provide excellent customer service and may be trained to undertake public engagement experiences and keeper talks. Front of house volunteers undertake either morning or afternoon slots, take admissions, deal with shop stock/memberships/adoptions and ensure everybody has a pleasant visit whilst learning about the important conservation work that Shaldon undertakes. We also accept applications for our Voluntary Student Work Experience Programme, which is a 9-12 month intensive keeper training placement, in which we have nearly 100% employment rate following their placements! Contact: [email protected] / 01626872234
WELSH MOUNTAIN ZOO
Role Information Contact Details
Yes There are opportunities to become a volunteer in the Education Department, Gardening Department and Animal Department. Volunteers must be over 16 years old and have completed their GCSE year at school. The minimum commitment for becoming a volunteer with the Animal Department is one full day (8 a.m. to 5 p.m.) once a week for at least a year. Volunteering with the Education Department or Gardening Department is more flexible. Volunteers with the Education Department who help with the children's programme will be required to provide a DBS certificate. For an application form, please email our Education Manager - [email protected]
WILDWOOD TRUST
Role Information Contact Details
Yes Our volunteer roles are for those interested and available to support Wildwood on a weekly basis. For information on Work Experience Placements Please see the separate Work Experience information on the BIAZA website. Volunteers must be 18+ years of age. Volunteers can help out in the following areas: Animal Keepers, Conservation, Education, Rangers, Beekeeping (seasonal). Please visit our website for more information. Volunteer Manager – Laura Metcalfe [email protected] 01227 209 616 Wildwood Trust Herne Common Kent CT6 7LQ 01227 209 616
WOODSIDE WILDLIFE PARK
Role Information Contact Details
Yes Currently at Woodside Wildlife Park we offer a volunteer scheme and also and internship scheme. Our current volunteer programme requires a minimum of one full day a month’s attendance throughout the year. Minimum age 16 years old. We offer unpaid internships for a minimum placements of three months. Volunteering/Internship contact – Kayleigh Millar Please email – [email protected] Address – Woodside Wildlife Park Newball, Lincoln, LN3 5DQ