Job opportunities

Keeper Volunteer

This is a year-round role and we are looking for a regular commitment of one day per week.  We can be flexible around which day this is on discussion with your volunteer supervisor.

The hours will be agreed with the relevant section but are likely to be 8am to 5pm or 8am to 4pm in the winter

Volunteer positions will last for 6 months although this may be reviewed in certain circumstances.

• ·         Cleaning animal enclosures and houses
• ·         Helping to maintain public viewing areas
• ·         Preparing food for the animals.
• ·        Supporting positive visitor experiences by good customer service and visitor engagement.
• ·         Monitoring animal behaviour and public interactions where required

It is important to note that there is no direct contact with the animals, as they are managed in such a way as to encourage and retain a full range of natural behaviours and instincts. 

Anticipated qualities, experience and skills :

• ·         A willingness to learn and follow instructions to the letter.
• ·         Good communication skills and the initiative to check if unsure of what needs to be done or that instructions are properly understood
• ·         A good degree of fitness as many of the tasks are very physical in nature
• ·         Comfortable to be outside all day in extremes of weather.
• ·         Ability to work calmly and sensitively in animal environments
• ·         Appreciation that many procedures are in place to maintain health and safety for all staff and volunteers and must be adhered to exactly
• ·         Reliability to attend when expected and to keep the team informed if you are not able to come in.
• ·         Commitment and regular attendance
• ·         Ability to demonstrate ZSL’s values – inspiring, innovative, impactful, collaborative, ethical

NB Volunteers must be aged over 18 years.