Job opportunities

Education Officer

About Us

Set in the beautiful hills overlooking Colwyn Bay, the Welsh Mountain Zoo is home to a diverse collection of animals from around the world. As one of Wales’s most loved visitor attractions and a mission to bring conservation to life, we inspire thousands of visitors every year to care about wildlife and the natural world.

We’re looking for a passionate and creative Education Officer to join our dedicated team and help us deliver engaging, high-quality learning experiences to schools, families, and community groups.

The Role

As our Education Officer, you’ll play a key role in developing and delivering educational programmes that inspire people of all ages to understand and protect wildlife. You’ll design and lead talks, workshops, and activities both on-site and through outreach initiatives, ensuring they align with the national curriculum and the Zoo’s conservation mission.

Key Responsibilities:

• Plan, deliver, and evaluate a range of educational sessions for school and community groups.
• Create engaging educational materials, resources, and interpretation content.
• Support the development of public talks, events, and visitor learning opportunities.
• Work closely with animal and marketing teams to communicate key messages via the website and social channels.
• Assist with the coordination of education volunteers and placement students.
• Maintain accurate records and contribute to reporting and evaluation.

About You

You’ll be an enthusiastic communicator with a passion for wildlife and conservation education. You’ll enjoy working with diverse audiences and have a flair for making learning fun, accessible, and memorable.

Essential Requirements:

• Degree (or equivalent) in a relevant subject such as zoology, biology, environmental science, as well as holding or be willing to work towards a teaching qualification.
• Strong presentation and communication skills.
• Knowledge of conservation, biodiversity, and animal welfare issues.
• Excellent organisational and interpersonal skills.

Desirable:

• Experience developing curriculum-linked educational resources.
• Experience delivering educational sessions in a zoo, museum, school, or environmental setting.
• Knowledge of the Welsh Curriculum and ability to deliver in both English and Welsh (desirable but not essential).
• First Aid and safeguarding training.

Why Join Us?

• Work in one of the most scenic zoological settings in the UK.
• Be part of a team making a real difference to wildlife conservation.
• Opportunities for professional development and training.
• Staff benefits including zoo entry (for you and your family), free parking, uniform, staff discounts, training and development, employee wellbeing programme, company sick pay*, and pension scheme* (*after qualifying service).